Shipping policy

We Strive to Make the Ordering and Delivery Process as Simple as Possible for Our Customers

If you have any questions or issues, please do not hesitate to contact our customer service team. Below, we explain how your order is processed and delivered.

Shipping Costs

We cover the shipping costs for every order within the Netherlands. All our products are delivered to your home 100% free of charge, with no minimum order quantity required.

Shipping of Your Order

Have you found the perfect look on our website? Of course, you want to enjoy it as soon as possible! That’s why we ensure that your order is processed and shipped as quickly as possible.

Here are the average delivery times for all our packages:

  • After placing your order, we need 1 to 2 business days to process it. On weekdays, this usually takes one business day, but if you place an order on Friday evening or over the weekend, it may take slightly longer.
  • Once your order has been processed, it will be shipped, and delivery typically takes 4 to 6 business days.

Once your order has been placed, you can track your package within a few days. You will receive a personal tracking code via email, which allows you to follow your order through our tracking partner. You can check how this works on our Track & Trace page.

If you want your order shipped today, you can always contact us by phone. Our service team will be happy to assist you in making the right choice.

Delivery of Your Order

When your order arrives, you can enjoy your purchase! However, sometimes things may go wrong. Do you want to exchange or return an item? Please visit this page for more information.

Defective Product?

That’s very unfortunate! Unfortunately, it may happen that your product is damaged during transport. In such cases, we will send a replacement package free of charge the first time, but we cannot issue a refund.

If the replacement also arrives damaged, we will fully refund the purchase amount.

Placing an Order

Ordering from wear-purpose.eu is very simple:

  1. Go to the product page and add your desired product to your cart by clicking the "Add to Cart" button.
  2. Check your selections to ensure you have chosen the correct variants. If everything is correct, click "Proceed to Checkout".
  3. Enter your shipping details on the information page. Make sure all details are correct. Once verified, click "Continue to Shipping".
  4. Review your shipping details on the "Shipping" page. It will confirm that shipping is completely free. As a token of appreciation, we always cover the shipping and delivery costs. Click "Continue to Payment" to proceed.
  5. Choose your payment method. You can pay via Credit card. All payments on wear-purpose.co.uk are SSL-encrypted, ensuring a secure payment environment.
  6. Complete your order by clicking "Complete Order". You will be redirected to the selected payment method. Follow the instructions on the payment provider’s page to finalize your purchase.

If you experience any issues with your order, you can always contact us for assistance.

Lost Your Package?

If a package gets lost or cannot be delivered for logistical reasons, we will always send a replacement package before proceeding with refunds or returns.

If the order has not been received within 30 days of shipping, it will be eligible for a refund.

For any other questions, please feel free to contact us:

📧 support@purposewear.co.uk
📱 +447476504810